Help with creating an account and beginning your journey
Assistance with health condition selection
Understanding the consultation process
Guiding you to the correct support channel
WhatsApp support is intended for general assistance only and does not replace medical consultation. For medical guidance, please use the consultation flow within the platform.
Our WhatsApp Help Desk is available during listed support hours. Messages received outside these hours will be responded to on the next business day.
Reach out whenever you need clarity or guidance. Our WhatsApp Help Desk is here to provide quick, friendly assistance for basic questions and platform navigation.