This Notice explains how AskTabeeb.com ("we", "us", or "our") handles your personal and health-related information when you use our interactive platform.
We are a GMP-compliant herbal wellness facility based in Pakistan, offering traditional, plant-based protocols to support metabolic and hepatic health — including for conditions such as elevated blood glucose, uric acid, liver enzymes, and lipid imbalances.
⚠️ Important Clarification:
We are not a licensed medical clinic, hospital, or telehealth provider, and we do not fall under U.S. HIPAA regulations. This notice is provided to uphold our ethical commitment to confidentiality — not because we are legally bound by HIPAA.
Instead, we follow pharmaceutical-grade data protection standards aligned with:
- International best practices (GDPR principles)
By using AskTabeeb.com, you acknowledge and consent to the practices described below.
1. INFORMATION WE COLLECT
We only collect what is necessary to provide safe, personalized herbal guidance:
| Category | Examples |
|---|---|
| Personal Information | Name, email, phone, shipping address, date of birth, gender |
| Health & Wellness Data (Treated as Highly Sensitive) |
• Self-reported symptoms (e.g., fatigue, joint pain, jaundice, loss of appetite) • Lab values voluntarily shared (e.g., fasting glucose, HbA1c, ALT/AST, bilirubin, uric acid, lipid panel) • Medical history (e.g., "diagnosed with fatty liver" — only if disclosed by you) • Survey responses & chat transcripts with our herbal advisors |
We do not collect genetic data, mental health diagnoses, or insurance information.
2. HOW WE USE YOUR INFORMATION
| Purpose | Legal Basis | Data Used |
|---|---|---|
| Provide herbal protocol recommendations | Explicit Consent + Legitimate Interest | Health data, demographics, survey/chat inputs |
| Fulfill product orders & shipping | Contractual Necessity | Name, address, payment info |
| Enable optional 1:1 herbal consultations | Explicit Consent | Full health profile, chat logs |
| Ensure GMP compliance & safety monitoring | Legal Obligation | Batch numbers, anonymized outcome reports, adverse event reports |
| Improve formulations & user experience | Legitimate Interest (de-identified only) | Aggregated, non-identifiable usage patterns |
❗ We do NOT:
❌ Sell or rent your data
❌ Share identifiable health information with third parties — except:
- With your explicit consent (e.g., to send your report to your physician)
- When legally required (e.g., public health reporting for infectious disease — rare for herbal use)
3. CONFIDENTIALITY & SECURITY
As a GMP-compliant facility, we apply rigorous safeguards:
- Access is restricted to authorized herbalists and fulfillment staff (role-based)
We treat your herbal health profile with the same confidentiality as a clinical medical record — even though we are not a medical clinic.
4. YOUR RIGHTS
Depending on your location, you may request:
- ✅ Access: A copy of your personal and health data
- ✅ Correction: Update inaccurate or incomplete information
- ✅ Deletion: Remove your data (subject to GMP retention for safety records)
- ✅ Restriction: Pause processing (e.g., stop recommendations)
- ✅ Withdraw Consent: At any time — though this may limit service functionality
To exercise these rights, email: info@asktabeeb.com
Subject: "Data Request – [Your Full Name]"
We respond within 30 days.
5. DATA RETENTION
| Data Type | Retention Period | Reason |
|---|---|---|
| Order & payment records | 5 years | Tax, warranty, GMP compliance |
| Health surveys & chat logs | 24 months after last activity | Safety monitoring & continuity of care |
| Adverse event reports | 10+ years | Pharmacovigilance obligations |
| Anonymized research data | Indefinitely | No individual identification required |
You may request earlier deletion (where legally permissible).
6. INTERNATIONAL USERS
International users may check for compliance related to their region.
7. CHANGES TO THIS NOTICE
We may update this Notice to reflect legal or operational changes. The "Effective Date" above will be revised. Continued use = acceptance. Material changes will be notified via website banner or updated date itself is a marker of change notice.
8. CONTACT US
For questions, requests, or concerns:
📧 info@asktabeeb.com
📞 +923 111 222 817
🏢 46 Muqudass Park Gulshan-e-Ravi, Lahore 54500 Pakistan
This Notice is part of AskTabeeb's legally binding Privacy Policy and Terms of Use.
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